Privacy Notice

This privacy notice describes how and why we process your personal information.

Your privacy is important to us and we are committed to using your personal information lawfully and protecting your privacy.

Who are we?

Green Solutions Group Ltd. Our company number is 16107961

How and on what basis do we collect, hold, use

and/or process personal information?

We will only collect, hold, use and/or process your personal information where we are legally allowed to do so.

We will ensure that your personal information is:

collected for specific, explicit and legitimate purposes
adequate, relevant and limited to what is necessary for the purpose of the processing
processed lawfully, fairly and transparently
kept accurate and up to date
only kept for so long as is necessary
processed securely using appropriate technical and organisational measures to ensure integrity and confidentiality

For us, the lawful basis which we rely on will fall into one of the following:

Contractual performance: where we process your personal information for contractual performance
This includes enabling us to take steps you request prior to us entering into a contract; and then once we have entered into a contract, to enable us to perform the contract and to provide you with the services. We will process your personal information in accordance with the contract.

Legitimate interests: where we process your personal information for our legitimate interests

We are a commercial organisation engaged in the provision of educational workshops and organisation of CSR Day events. We have an interest in promoting, marketing, selling and supporting our services. Where we process your personal information for our interests we will do so only where we have carefully considered both our and your interests. We will not process your personal information if our interests are overridden by your interests or fundamental rights and freedoms.

Consent: where we rely solely on your consent to process your personal information

There may be circumstances where we need to or are required to obtain and/or rely upon your consent to process your personal information. If this is the case we will give you:

the reason for needing your consent, including details as to how we will process your information
the choice as to whether to provide consent
information to enable you to withdraw your consent

Why do we process personal information and how do we process it in compliance with the law?

We process your personal information for a number of reasons. Primarily this will be to enable you to buy or use our services, training, or to send you, or allow you to access, our marketing material. We only process your personal information in accordance with the law, including the UK Data Protection Act 2018 and the UK General Data Protection Regulation. Personal data flow from the EU to the UK is permitted under the EU Commission’s adequacy decisions of June 2021. Personal data flow from the UK to the EU is also permitted.

Further information on these is set out below:

How do we process personal information?

What personal information do we process?

Depending on the circumstances for processing, personal information we process will include: title/salutation; name; date of birth; address; country or location; employer; e-mail addresses; telephone numbers; IP address and information obtained from that address; information we obtain from use of cookies on your computer; dietary information; images.

We may also process other personal information about you when needed to provide our services or other information that you requested. We will make you aware of what personal information we are processing at the time of when we obtain it.

We do not process any sensitive personal information about you. You should not provide us with any sensitive personal information. Any sensitive personal information provided to us will be deleted.

Who do we share your personal data with?

We will never sell your information to a third party.

We will only share your information with a third party or transfer your data outside of the UK / EU if we need to. Where we do this we will comply with all of our legal obligations and we ensure that there are adequate protections in place to protect your information.

If we need your consent we will:

explain why we need to share your personal information
explain the purpose for which we will be sharing it
provide you with details of the third party
obtain your explicit consent for such.

You will be able to easily withdraw your consent in the same way in which you gave it.

Where we rely on a different lawful basis, such as 'legitimate interests' or 'contractual', we will do so only to the extent permitted by such lawful basis.

Organisations with whom we may share your personal information with include:

Charities with whom we have arranged CSR Days that you have registered to attend
Venues used to deliver our external training courses, for the purpose of enabling the delivery of the training and to ensure your safety when onsite at that venue.

How long do we keep your personal information?

In all cases we will only keep your personal information for as long as we have a lawful basis for processing it.
Where you enter into a contract and/or place an order, we will keep your information for the duration of the contract and/or order, and thereafter for such period as we are permitted by law (to comply with financial legislation), or for so long as is necessary for the establishment, exercise or defence of legal claims.

Where we no longer need your information and no longer have a basis for keeping it, we will delete it

How do we secure your personal data?

We place a great deal of importance on the security of all personal information. We have in place appropriate technical and security measures which are reviewed routinely.

In summary, your rights include the right to:

Basic information (such as our identity, or that of the controller if not us, the reason and basis on which we process your personal data, together with as much information to ensure fairness and transparency) and to be informed
Object: to object to processing of personal data where such is done by us in certain circumstances, for example for our legitimate interests or direct marketing
Withdraw consent: to withdraw your previously given consent
Access: to be aware of and verify the lawfulness of the processing
Rectification: to correct personal data if it is inaccurate or incomplete
Erasure: to request the removal or deletion of personal data
Restrict processing: to restrict the processing of personal data
Data portability: to obtain and reuse personal data
Be aware of any automated decision making or profiling, and to request such is restricted

If you wish to object or to withdraw consent, you may contact us though one of the methods detailed below in the 'Contact us' section. In addition, where we have sent you a marketing email, we will have provided an 'unsubscribe' or 'set your preferences' or 'opt-out' link which you can use to stop any future marketing communications.

Concerns or complaint?

If you have a concern or complaint about our processing of your personal information, then you may contact us though one of the methods detailed below. We will endeavour to resolve or address your concern or complaint. If we are not able to do so you may be entitled to complain to the supervisory authority and/or seek a remedy through the courts.

Contact us: if you want to discuss how or why we hold personal information about you, what personal information we hold about you, or request your personal information to be amended or deleted?

Please contact us by one of the following means: